What if I want to return the order or product?

1. If there were any size discrepancies, the images of the product along with the size measurement should be provided to check with our production team.

2. Kindly unbox the package carefully. If the package was damaged while opening it with the scissor or any other sharp object, refunding will not be possible unless we have the unpacking video or the images of the courier cover.

3. If you have noticed any damage to the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service.

If you received the order damaged, misprinted or broken, you can raise a request for a claim within 7 days of the delivery, post that you will have to bear the loss. 

You need to email us at [email protected] with proper images of the product showing the defect and original packaging. We will re-print and ship a new product to you. 

If you would like to exchange or return a product due to a wrong size being ordered or without any defects, would be handled at your expense by placing a new order.

If you want to return the order/product due to any reason, we don’t arrange any reverse pickup currently. 

Returns

You have 7 calendar days or 1 week to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.